DevourGO Merchant Portal Initial Configuration
Last updated September 17, 2024
Website: https://merchant.devourgo.io/
Reminder: Merchants should review their POS system to ensure that DevourGO is added as a payment type and order type. If this step was not completed during the aggregator onboarding process, it is essential to add DevourGO to the POS system.
- Reset the Password and log in to the merchant portal. To reset your password, visit https://merchant.devourgo.io/forgot-password
- Create/Update Stripe Payout Accounts. Visit Setting up your Stripe account to know more.
- Review DevourGO Merchant Portal - Walkthrough PDF
- Update the logo thumbnail & header images for the restaurant.
- Click on the edit images to change
- Contact info and Details tab
- Review and Update as needed
- Categories tab
- Review and Update as needed
- Menus tab
- If you are utilizing an order aggregator, you will not be able to make changes to the menu in this tab. Please consult your aggregator's process for updating or modifying the menu.
- Orders tab
- This is a preview of orders as they come in through DevourGO- More detailed information is available through your Stripe account dashboard.
- Users Tab
- Add other staff members to the list of users for that business. Assign permissions as necessary. (Note: Corporate users added to the Corporate location can see all child businesses)
- Hours tab
- Do not edit your business hours here. Please refer to your aggregator dashboard to make any edits.
- Operating Status - This is a business open override function to toggle the location open/closed during normal business hours.
- Payout Settings tab
- See Add New Stripe Set Up (Use the same process for changing banking info to a new deposit account)
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